Welcome to Simply Communicating

We are Simply Communicating

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About Us

"Our mission is to help businesses build and maintain healthy employment relationships."

Kellie Auld is the owner and Principal Consultant of Simply Communicating. Kellie has had extensive training in workplace investigations techniques and has worked in human resources for many years, which further allows her to comprehend the elements that must be taken into consideration when determining findings.  Her team of investigators collectively, have over 40 years of investigative experience and as such, are well aware of the importance of managing an impartial and defendable investigation.

Simply Communicating is a Licenced Security Business and a member of the Private Investigators Association of BC (PIABC).  We have professional Licenced Private Investigators who not only conduct workplace investigations, but also provide training on how to effectively manage workplace investigations, including how to conduct interviews, detect deception, assess credibility and write investigative reports.

Investigations typically occur as a result of allegations being made of violating company policies or legislation relating to discrimination, harassment, retaliation, and other types of workplace misconduct. Our approach is to respond as quickly as possible ensuring a timely investigation is undertaken, limiting the scope and involving the least number of people without compromising the thoroughness or fairness of the investigation.

We feel it is imperative that we protect the rights of all parties involved, maintaining confidentiality to the highest degree possible. Our investigators work with the client (law firm or employer) to develop an investigation plan and provide written documentation, summaries and reports of findings adhering to best practices. There are instances in which we also provide recommendations to assist in managing the outcomes.

More often than not, the sort of recommendations that flow from those investigations, is the need for better and more effective communication. And that's where our human resources expertise comes into play.

We develop customized workshops on bullying and harassment; supervisory and leadership skills (including performance coaching and difficult conversations); conflict resolution, and we also assist employers with employment policies.

Allow us to work with you to fulfill our mission of creating and maintaining healthy employment relationships.

Who We Are

Kellie Auld

Kellie Auld, the owner and Principal Consultant of Simply Communicating (A Licensed Security Business) has the belief that people can work together collaboratively to obtain common goals if they learn to communicate effectively.

The consultants that partner with Simply Communicating have the same belief and we all work hard to ensure we maintain our professional certifications to bring our clients the most up-to-date and best practice resources available.

Kellie is a Certified Human Resources Professional (CHRP) and she also holds Certificate in Human Resources Management (CHRM); Provincial Instructor’s Diploma (PID); and a Continuing Adult Education Certificate (CACE), and she is a Licenced Profession Private Investigator through the BC Ministry of Justice.

Kellie has been a frequent guest on CKNW as an expert in human resources issues such as bullying and harassment, wrongful terminations, human rights and addictions. She has had articles in the Expert Opinions column of Business in Vancouver, Wired, E-Zine, and BC Human Resources publications.  Kellie has also spoken at conferences through Lorman and Infonex on topics of employment policy development, bullying and harassment and conducting workplace investigations.

She facilitates interactive workshops to ensure that everyone can share experiences in a safe, welcoming environment. She is passionate about learning – as are her partners – and this is what sets them apart.

Kellie sat on the BC HRMA Advisory Council in the Central Interior for 4 years and held portfolios on membership orientations and communications.  She also sat on the Board of Directors as the HR Director with the Kamloops affiliation of Habitat for Humanity. Kellie enjoys hiking, camping, biking, eating good food, and spending time with her family and friends.

Don Adam

Don Adam was an operational RCMP investigator and leader for 34 years.  The last 25 years of his service were spent in major crime investigation and interviewing.

From 1981 till 1993 Don worked in plainclothes major investigation units in the Greater Vancouver area of BC.  In 1993 he was sent to Ottawa and trained as a polygraph examiner, spending the next 5 years focused completely on interviewing.  As an examiner Don received advanced interview/interrogation training within Canada and the US.  By 1996 Don was the Canadian Police College’s Polygraph School instructor on interrogation.  He also taught interview/interrogation in British Columbia at the RCMP’s Fairmont Academy.

In 1998 Don returned to major crime investigation in Langley BC, focusing on the development of high potential young officers as criminal investigators.  In 1999 Don recognized that there was a weakness in the RCMP’s ability to successfully obtain admissible confessions from murder suspects.  That year in conjunction with a group of British Columbia’s best interviewers Canada’s first Forensic Interview Team was created.  In late 2000 Don was transferred to RCMP’s BC headquarters to run the team.

Also in late 2000 Don was asked to assess Vancouver Police’s investigation of missing sex trade workers and the serial murder of sex trade workers in the Fraser Valley.  This investigation became Project Evenhanded, which entailed the investigation of Robert “Willie” Pickton Canada’s most prolific serial killer.  Don was the Team Commander of that investigation.

By 2005 Don was the Officer in Charge of the RCMP’s Special Projects for BC.  He was a mentoring Major Case Manager on complex multi murder cases and the officer in charge of the Forensic Interview Team.

In late 2007 Don retired as a regular officer and immediately rejoined Major Crime as a consultant working with the Forensic Interview Team and the Integrated Homicide Investigation Team.  During the next 5 years he focused on complex homicide investigation, interviewing and lecturing. 

In 2013 Don reconnected with Kellie Auld who had been a work colleague at Coquitlam RCMP in the 1980’s.  Kellie believed that some of the investigative and interviewing skills from policing would be valuable in workplace investigations.  Together over 2 years they have tested that theory and found Kellie’s assessment was very accurate.

In conjunction with a large variety of training packages Don has created for advanced homicide investigators, through to Provincial regulatory agencies, Kellie and Don have now developed a variety of training packages for workplace investigators.

Diane Golchert

Diane (Certified True Colors Facilitator) has been leading an evolution in improving organizational outcomes through people for the previous 20+ years, adding value to organizations by cultivating productive workplace cultures where every team member contributes to the overall success of the organization.

As a deeply experienced business-minded human resources advisor who has worked with many successful organizations in a variety of industries and sectors, Diane offers a unique mix of experience and academic credentials to the teams she chooses to work with, and her approach is simple: take care of your people and they will foster the success of your business.

Supplementing her Canadian experience, Diane has worked as a people leader in the US and Malaysia, also putting her German fluency into high gear while working full time in Germany for a couple of years.

Diane continues to hone her extensive business experience with academic qualifications including a master’s degree in the areas of leadership and curriculum, supplemented by her certification as a True Colors International® personality assessment facilitator, a tool she engages when working with clients to harness the capacity of their people.

Shane Jensen

Shane Jensen is a dynamic consultant and certified coach with 15 years of consulting and coaching experience in the field of Organizational Development, Leadership Performance and Human Resources. His professional focuses include organizational change, leadership and team development, change management, strategic planning, training and leadership coaching. Shane holds a Master of Arts (MA) with a specialization in Leadership & Organizational Development from the Leadership Institute of Seattle, and has a degree in Psychology from the University of Victoria. He is also a highly experienced and certified executive coach. In the coaching field, he is a member of the International Coaching Federation, which is renowned for its globally recognized credentialing program, and he holds a Graduate Certificate in Executive Coaching from Royal Roads University (CEC). Shane is a qualified Myers Briggs Type Indicator (MBTI) and certified facilitator for Achieve Global, a leader in the field of training and development for organizations, teams and leaders. As a successful and dynamic speaker, Shane is a proud member of the Canadian Association of Professional Speakers (CAPS) and the Global Speakers Federation (GSF).

Heather Hettiarachchi

Heather is a labour and employment lawyer with a unique combination of legal expertise and extensive hands-on human resources management and labour relations experience. Prior to being called to the British Columbia Bar, she was a Human Resources Manager at the University of British Columbia and Labour Relations Advisor to Vancouver Community College. Before immigrating to Canada, Heather managed the human resources of a large private insurance company.

Heather’s focus is on all aspects of employment and labour law, as well as providing employers with general human resources support.

Heather is a former chair of the Labour & Employment practice group of a prominent Vancouver law firm. She articled with a leading labour and employment boutique firm in Vancouver, and was also an associate of the labour and employment group of an eminent national firm.

Heather has significant expertise in conducting workplace investigations, developing human resources policies, resolving workplace conflicts, bullying and harassment prevention, disability, accommodation and human rights issues, workplace restructuring and providing general human resources support.

After attending law school at the University of British Columbia, Heather was called to the British Columbia Bar upon obtaining Canadian accreditation of her legal qualifications. In addition to her LL.B., Heather has a M.Sc. in Training & Human Resources Management from the University of Leicester. She has also completed 40 hours of mediation training.

Heather is a member of the Law Society of British Columbia, the Canadian Bar Association, the British Columbia Human Resources Management Association (HRMA), the Canadian Association of Counsel to Employers, the Trial Lawyers Association of British Columbia and the Canadian Corporate Counsel Association.

Our Services

Testimonials

Kellie delivered a tailor made presentation to the BC Employer Diversity Forum members at our last meeting. We were fortunate to have the opportunity, prior to the presentation, to select and shape the material covered that was relevant to our group. Kellie’s presentation style is engaging and very interactive. Our members found great value in the learning tools she orchestrated. She paired real case studies with group exercises that had been coordinated to compliment the material. Kellie has a standing invitation to attend our future meetings. We are lucky to have shared in her perspective and experience and welcome future opportunities to do so again!
Joanna ClarkEmployment Placement SpecialistOpen Door Group, Kamloops, BC

Upcoming Events

21Sep2015

Workplace Investigations Training / Interviewing Techniques

Two Day Intensive Workshop

From 8.00 am until 4.00 pm

At Sandman Vancouver Airport

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