Investigations Interviewing

Interviewing is the simple act of asking questions of someone to gain information. It is a critical part of almost any investigation. At its most basic level it can be done by anyone. But interviewing is a skill and often terrible interviewers will believe they are good at what they do.

What complicates interviewing is that many of the people being interviewed either do not realize they have important information or do not wish to give you the information they do have. What further complicates the interview process is that our personalities and actions will directly affect the information obtained in every interview.

Dealing with the Fallout of an Investigation

stress at workNot too long ago, there was a question posed on Linked In about the ‘aftermath’ of an investigation.

The question is an excellent one and is something that should be considered when an investigation occurs in a workplace. Regardless of whether it’s done internally or externally, people are impacted by it.

Sometimes, you have people that have registered a complaint in good faith but it just doesn’t reach the bar of the violation they have complained about. The complainant believes he or she has been wronged because in his or her mind; the complaint is real and an incorrect conclusion was met.