Coaching Employee Performance

Have you ever had to work with an employee to improve performance? Have you ever felt like you were at the end of your rope with an employee who just didn’t seem to ‘get it’?

Coaching an employee may be an opportunity for a win/win situation.  While it may seem that you’ve tried everything; trying to understand what the blocks are for the employee, I wonder how many of us think about coaching as opposed to considering discipline, as a way to achieve our goals.

Case Study – Working through a Harassment Complaint

I had a client that was faced with an employee claiming that he had been getting harassed at work.  He felt that the harassment was in violation of his human rights.  The employer was a relatively small company and therefore had no specific policies in place with respect to harassment.  They did not have an employee handbook either, or any kind of documentation for that matter that spoke to behavioural expectations.

Bullying is Intentional

I heard a most interesting talk the other day by Dr. Gordon Neufeld ( regarding bullying and his theory of ‘Alpha Askew’.

I have always held the belief that bullying was intentional and his theory would seem to confirm that belief.  Dr. Neufeld’s theory speaks to the fact that everyone has alpha instincts. We are born to care for one another; however, we are also born with dependency instincts.

Bullying in the Workplace

The case of Amanda Todd has really brought the topic of bullying front and centre.  We know that bullying occurs on the playground; in the schools; and in workplaces; and as a result of Amanda Todd’s very sad story we are seeing very clearly, that it also occurs on social media.

What can parents, school officials, workplace managers and employees do? 

Bullying in the Schoolyard and Beyond

I’ve been part of a couple of discussion boards regarding bullying and there is no doubt that this behaviour negatively impacts the schoolyard and eventually, our workplaces.

Bullying is destructive behaviour that hurts other people and most certainly impacts businesses in a negative way.  In an attempt to correct this behaviour, we develop policies.  School teachers and principals are expected to manage bullying in the schoolyards.  Bullies are supposed to be dealt with early on in life.

Bullying and Harassment – A Workplace Compensation Claim in BC?

Almost daily, we are hearing about bullying and harassment claims being made against employers.  Most small and medium sized employers don’t even have harassment policies – let alone bullying or personal harassment policies. All that may change if WorkSafe BC Bill 14 passes legislation.

Best Places to Work

Have you ever worked for one of the “Best Places to Work”?


I have.  And you know what, it really wasn’t…You can’t imagine my excitement when I was hired to work for the company.  Wow!  I’d been waiting a long time to have this opportunity.  I followed the business for some time and when my chance finally came, I jumped at it.  I didn’t think twice! 

An End To Workplace Bullying And Harassment – One Step Closer In British Columbia

There was recently an article in the Vancouver Sun (May 3, 2012) referring to the BC Government being ready to take action against bullying and harassment in the workplace.

And just how does the Government intend to do this? One way will be through legislation of Bill 14 under the Worker’s Compensation Act.

Accountability in the Workplace

A lot has been written about accountability and how we can make others accountable – in particular our leaders (supervisors and managers) – in the workplace.

What exactly is accountability?

9 Steps to Avoid Gossip

1.      Recognize that gossip is a universal human behaviour that we all engage in, and can sometimes serve a functional purpose for employees and organizations. Remember, many of us spend more time with our work colleagues than with our own families and that idle gossip sometimes helps to cement the bonds of collegiality.