It could be media attention and an increased knowledge of human rights or it could be changes in beliefs about the right to work in a respectful workplace that has made the difference – I don’t know – but what I do know is that employee complaints are increasing and the need for workplace investigations are becoming more common.
Employers will have to learn how to manage investigations better than they have in the past. As a previous human resources practitioner, I dealt with a number of workplace investigations internally for my respective employers. As an external workplace investigator, I have come to realize that what I thought was good investigating would not stand up to the scrutiny of the courts today. I am not saying internal people can’t investigate – what I am saying is that there should be adequate training for those who are tasked with the duty to investigate.